Solutions

For coffee shops and bubble tea counters

Drinks businesses live and die on two hours a day. Between 8 and 10 in the morning, or between 2 and 4 in a tea shop, the queue is long, the orders are repetitive, and the person taking them is often the person making them. Everything below is aimed at those two hours.

What usually goes wrong

  • 1

    The register is also the barista, so every order costs you twice: once to take it and once to make it.

  • 2

    Modifiers get misheard — oat instead of almond, 50% sugar instead of 25% — and the remake costs a drink and a customer’s patience.

  • 3

    Regulars come in five times a week and still never leave a review, because nobody wants to ask while holding a steamer.

What we install

A typical café setup runs about $2,250 installed, plus $98 a month for kiosk software and support.

Self-Order Kiosk 15–18"

from$1,499+ $49/mo support

Takes the repeat orders off the counter during the morning peak, with the modifiers picked on screen instead of shouted across a grinder.

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Counter Kit

$499+ free card terminal

One set of hardware that agrees with itself, so cash, card and tips are handled by the same till your staff already know.

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Review Stand (NFC + QR)

$199for 3 stands

Goes on the pickup counter, where people stand doing nothing for ninety seconds waiting for a drink with their name on it.

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Stops the twenty daily interruptions where someone asks for the password while you are pouring.

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How the day changes

At 8:15 the queue splits. Four people go to the kiosk and build their own oat flat white with an extra shot; the barista never hears the order, it just prints. The register handles the two people paying cash and the one who wants to talk about the beans.

At the pickup counter, the guest waiting for a name to be called sees a stand that says leave us a review, taps it once, and is on your Google page before the drink lands. By the end of the month you have thirty reviews instead of three, and the counter never had to ask for a single one.

Typical setup

A typical café setup runs about $2,250 installed, plus $98 a month for kiosk software and support.

Get this setup quoted
For coffee shops and bubble tea counters | Niktrix