Ask why today was slow, in your own words.
Text the question to the same number you already use for support and get the answer back with the numbers it used — your venue only, never anybody else’s.
One eveningTuesday, 9 pm
- 1The evening summary says today did less than last Tuesday.
- 2You want to know whether it was the morning, the afternoon, or one item.
- 3Finding out means opening three screens, so you do not.
The same counter.Two different evenings.
Before
- The numbers exist, but the question takes three screens to answer.
- By the time you have the answer, the evening is over.
- So the same question goes unanswered week after week.
After
- You ask in a message, the way you would ask a manager.
- The answer comes back with the hours and the items it looked at.
- It reads only your venue’s orders — never card numbers, never anybody else’s data.
Four steps.Nothing for you to do.
- 1
You ask
On the same WhatsApp number, or in the app: "why did I sell less today?"
- 2
It reads your orders
Sales by hour, top items, staff actions, guests, review counts — your venue, and nothing else.
- 3
You get the numbers
The answer cites what it used, so you can check it rather than trust it.
This is the screen.Not a picture of one.
The exchange, as it will look on your phone.
Café Habana · Niktrix
- Why did I sell less today?
- Mornings were normal. 7–11am was $612, within $20 of last Tuesday. The afternoon was down: 2–5pm did $214 against $430 last week, and 18 fewer cafecitos went out.
- Was anyone off?
- One cashier was on 2–5pm instead of two, and the kiosk took 61% of orders in that window against 38% normally.
It works on its own.It works better with these.
Owner app
You know what the counter did today without calling the counter.
More about Owner app →Counter Kit
A register you own, and numbers you can actually read.
More about Counter Kit →Messages
The guest waits at a table, not at your counter.
More about Messages →
One installed price.Nothing added later.
Not shipped yet, so it has no price. When it does, it will come with the monthly fee rather than as another line.
What owners askbefore they say yes.
- When is it coming?
- When the orders it reads are running at enough counters to answer well. It is being built against real venues, not a demo, and we would rather ship it late than have it guess.
- Can it see other venues?
- No. It is given tools that read one venue: yours. There is no query it can make that reaches another business.
- Does it see card numbers?
- Never. Card data lives with Stripe and is not in the orders it reads. It sees totals, items, hours and who was on shift.
- What will it not do?
- It will not run your inventory, buy ads or place orders with suppliers. It answers questions about what already happened at your counter.
- What language does it answer in?
- Yours. Ask in Spanish, get Spanish. The numbers are the same in all three.
Tell us what you run.
Send a photo of your counter on WhatsApp and we will tell you which pieces you need and what it comes to, the same day.