Open a new place
Your first guest meets a counter that already works.
Where it goes wrong
Four suppliers, four installs and four numbers to call, all meeting for the first time on opening day.
What changes
One visit in the week before you open sets up the kiosk and the review stands, with your menu, your colors and your staff PINs already in.
What does it
Two weeks before opening
One evening, step by step
The build is behind and the menu is still on a napkin.
We come on a Tuesday and set up the kiosk and the stands in one visit.
Your staff run test orders on the kiosk before anyone queues outside.